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How fantasy5 Handles Your Personal Information

Your account data stays in our hands — not shared with marketers, not sold to third parties. This policy covers what we collect when you open an account, how we use it to keep your wallet and sessions secure, and what rights you have…

No data sales to third partiesPayPal, Venmo, Play+ payment data secured separatelyAccount-level data access on requestRetention limits applied by stateContact us anytime to review your record
fantasy5 How fantasy5 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We use encryption at rest and in transit for every account record. Your login sessions on mobile and desktop are protected by token-based authentication — logging out on one device ends the session everywhere. We do not share your data with advertisers. Where we work with service providers, those agreements restrict them from using your information for anything outside the specific service they deliver to us.

Encryption on Every Record

All stored account data is encrypted. Payment reference IDs from PayPal, Venmo and Play+ are held in isolated storage, separate from your profile and game history.

Cookie Controls in Your Browser

We use functional and analytics cookies. You can adjust or withdraw cookie consent at any time through your browser settings or our in-site cookie preferences panel.

Account Security and Session Management

Token-based session handling means a forced logout on one device clears all active sessions. We flag unusual login locations and prompt re-verification before account access continues.

Data Retention and Deletion

We keep your data only as long as your account is open or state law requires. Once a deletion request is approved, personal identifiers are removed from live systems within the period applicable state law sets.

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you want to review, correct or delete your personal data, our privacy team handles those requests separately from general account support. Use the channels below. We aim to acknowledge your request promptly and resolve it within the timeframe your state's law requires. For payment-related data questions — including how your PayPal or Venmo reference IDs are stored — note those in your message so we can route it correctly.

Email Privacy Requests Send data access, correction or deletion requests to our dedicated privacy address. Include your registered email so we can locate your account record quickly.
Live Chat — Account Help Open the chat widget from any page while logged in. Tell the agent your request is a privacy matter and they will escalate it to the correct team without delay.
In-App Account Settings From the mobile app, tap your profile icon, then Privacy and Data. You can download a copy of your stored profile data or submit a deletion request directly from that screen.

Common Questions About Your Privacy Rights

These are the questions we hear most often about how your data is collected, stored and managed at fantasy5. If you have a question that is not covered here, reach out through live chat or email and our privacy team will respond directly.

We collect your name, email, date of birth and identity documents needed to verify eligibility under state law. Device and session data are also logged to keep your account secure.

No. When you use PayPal or Venmo, we receive only a transaction reference number. Full payment credentials stay with those providers under their own privacy terms — we never store them.

Send a request to our privacy email or use the Privacy and Data screen in the mobile app. We will verify your identity and send your data within the timeframe your state's law requires.

Yes, where your state's law permits it. Submit a deletion request through live chat or the in-app privacy screen. We remove personal identifiers from live systems after confirming your identity.

We do not sell or share your data with advertisers. Third-party service providers we work with are contractually limited to using your information only for the specific service they provide to us.

We use functional cookies to keep your session active and analytics cookies to improve the account experience. You can adjust your cookie preferences through browser settings or our on-site cookie panel at any time.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.